b'Chapter hapterStaying SafeStaying Safe Remain focused on potential danger.Ensure safety of first aiders, others, and the patient. If you are unsure or feel threatened in any way, remove yourself and others from the situation, seek a safe space and send for appropriate support and assistance.Avoid being alone with the patient and if possible, keep at least two metres away from the patient. Always face the patient, keep visual contact, and never turn your back.Remain vigilant for signs of possible escalation orEnsure there is access to two exits if possible and avoid blocking an exit Remove any object that could be used as a weapon. People who are calming may be helpful however try to keep conflict partners away.Speak politely with empathy and with non-threatening body language.Try to reduce external stimuli such as noise, odour, light, and background movement.Be aware of the persons cultural background to avoid words or actions that are orinappropriate. It is helpful to find someone the patient knows and trusts in order to help with their care, but donot leave the scene to find that person.Be aware the patient may act on a delusion or hallucination therefore not making any sense to thefirst aider.If the patient becomes violent or you feel unsafe; stop managing, move to safety and send forappropriate support and assistance.Watch for decreasing level of consciousness.The Agitated Patient 263'